Frequently Asked Questions
Everything you need to know about buying your premium .ai domain
Buying Domains
How does the purchase process work?
Simply browse our collection, click "Buy Now" on your chosen domain, and complete the secure checkout via Stripe. You'll receive immediate confirmation, and we'll begin the transfer process within 24 hours.
How long does domain transfer take?
Most transfers complete within 24-48 hours. In some cases, it may take up to 5 business days depending on your registrar and verification requirements.
Can I negotiate on price?
Our listed prices are carefully set based on domain quality and market value. For high-value domains, we may consider reasonable offers. Contact us to discuss.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) through our secure Stripe checkout. We also support Apple Pay and Google Pay.
Is there a money-back guarantee?
Yes. If we cannot complete the domain transfer for any reason, you'll receive a full refund. We guarantee successful transfer of every domain we sell.
Domain Transfers
How do I receive my domain?
After purchase, we'll initiate the transfer to your preferred registrar. You'll receive email instructions to accept the transfer. Once accepted, the domain will appear in your registrar account.
Can I transfer to any registrar?
Yes, you can transfer to any ICANN-accredited registrar including Cloudflare, GoDaddy, Namecheap, Porkbun, and many others.
What if the transfer fails?
If a transfer fails, our team will work with you to resolve the issue. If the transfer cannot be completed, you'll receive a full refund.
How do I update DNS after purchase?
Once the domain is in your registrar account, you'll have full DNS management access. You can point it to your hosting provider, set up email, or configure any DNS records you need.
Payments & Pricing
Are there any hidden fees?
No hidden fees. The price you see is the price you pay. Standard domain renewal fees at your registrar will apply after the first year.
Do you offer payment plans?
For select premium domains, we offer lease-to-own options with monthly payments. Contact us to discuss available terms for specific domains.
What's included in the price?
The purchase price includes the domain itself, secure transfer to your registrar, and dedicated support throughout the process. First year registration is typically included.
What about renewal costs?
.ai domain renewals typically cost $80-100/year depending on your registrar. After transfer, you'll pay renewal fees directly to your chosen registrar.
About .ai Domains
What is a .ai domain?
.ai is the country code top-level domain (ccTLD) for Anguilla, but it has become the go-to extension for artificial intelligence companies and tech startups worldwide.
Why choose .ai for my business?
.ai instantly communicates your focus on artificial intelligence and technology. It's memorable, professional, and increasingly recognized as the domain for AI-focused companies.
Who manages .ai domains?
.ai domains are managed by Identity Digital (formerly Donuts) on behalf of the Government of Anguilla. They're registered through ICANN-accredited registrars.
Can anyone register a .ai domain?
Yes, .ai domains are open for registration by anyone worldwide. There are no residency or business requirements.
Still have questions?
Our team is here to help. Reach out and we'll get back to you within 24 hours.
Contact Us